Our policy lasts 14 days. If 14 days have gone by since you've received your order, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return:
- You must provide a proof of purchase at suncurls.com
- All tags are intact and attached
- Items must be unused, unworn and unwashed
- All items must be sent in the original packaging
E-mail us at firstname.lastname@example.org to start a return process of your order. Please note we do not cover the shipping of the product to Suncurls.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are shipping your returned order, you should consider using a trackable shipping service or purchasing shipping insurance. We can't guarantee that we will receive your returned item.